We support the Macarthur region, the Southern Highlands and nearby
suburbs. Our team lives locally and understands the needs and history of
each community.
Switching to
When it Might be Time for a Change
If you are experiencing slow responses, unclear invoices, or ongoing issues that never seem to move forward, your strata management is holding you back. Good strata management should make life easier, not add pressure.
Committees often switch when communication becomes difficult or service declines. Rising fees without clear value are another common sign. These problems do not fix themselves. A fresh start can make a noticeable difference.
What Makes the Switch Simple
Changing strata managers is easier than most people expect. The steps are clear and compliant.
- Review your current agreement. Note any notice periods or termination clauses.
- Discuss the issues with your committee and agree on what you want to change.
- Hold a general meeting. Vote to end the current agreement and appoint Macarthur Strata.
Once appointed, we take over the transfer process. Records, documents and financials are collected directly from your previous agent. You do not need to chase or manage the handover.
Why Committees Choose Us
Committees choose Macarthur Strata because they want a manager who is local, steady and transparent. Our team has long tenure and deep knowledge of the region. This allows us to solve problems more quickly and guide owners with confidence.
We are clear in our communication, reliable in our follow-up, and practical in our advice. Our goal is to reduce stress for committees and improve outcomes for the buildings we manage.
What to Expect During the Transition
We aim for a smooth transition with minimal disruption.
Our team:
- Contact your former manager and collect all required documents
- Reviews records to identify gaps or urgent tasks
- Confirms levy schedules, maintenance items and compliance requirements
- Updates committee contacts and sets communication preferences
You will be informed about what is happening at each stage. Your committee stays informed without needing to manage the process.
Ready for a More Dependable Strata Manager
For a more transparent and steadier approach to strata, request a free quote below. We can review your current arrangements and outline what the change would look like for your building.
Testimonial
Val U.
4 months ago
Quick Response Time and Efficient! All our issues are sorted, and Michael is easy to deal with and very knowledgeable property manager. We are glad to have him as our PM for the past 3 years. Cheers!
Harman K.
A year ago
Really happy with Macarthur Strata… it’s easy to communicate through emails… Due to heavy wind my backyard fence was bit uneven and broken… it’s fixed within a week… really appreciated… The job was given to Tony ( strata repairs person) thankful to him as well.
Catherine M.
A year ago
I wish to thank Macarthur Strata, for all the wonderful work, and service they have provided to our complex over the many years we have been dealing with them. Louise Hill is a champion, she addresses all issues brought to her attention, and reply’s to emails and phone calls.
Sabz_O.
9 months ago
Dealing with Terrene and Denise quite often and both of them are professional and are very quick to organise repairs when urgently needed. I am pleased with their assistance.
FAQs
These answers cover strata schemes, community associations, neighbourhood associations and building management committees. Different rules apply depending on the type of scheme and its governing legislation.
What is a strata scheme?
A strata scheme is a form of property ownership where you own your individual lot and share ownership of common property such as roofs, driveways, stairwells and gardens with other owners.
What do I actually own?
In most cases, you own everything inside your lot. This depends on the registered strata plan and its date, particularly for schemes registered before July 1974.
Items such as walls, ceilings, structural elements, pipes, roofs and external features are usually common property. However, the registered strata plan always determines who is responsible.
What is the Owners Corporation?
The Owners Corporation is the legal body made up of all lot owners in the scheme. It is responsible for managing common property, finances, insurance, compliance and by-laws.
What does the strata committee do?
The strata committee makes day-to-day decisions on behalf of the Owners Corporation between general meetings, within the limits set by legislation and resolutions.
What does a strata manager do?
A strata manager assists the Owners Corporation by organising meetings, managing finances, coordinating repairs, arranging insurance and ensuring compliance with NSW strata legislation.
What are strata levies, and what do they pay for?
Levies fund building insurance, cleaning, gardening, maintenance, repairs, compliance costs and long-term upkeep of the property.
